FAQ

Do you have a minimum order?

We have a minimum order of $500. This usually translates to 25 people minimum for lunch or a cocktail reception. All hors d’oeuvres must be ordered by the dozen, with a 2 dozen minimum per hors d’oeuvres.

 

Do you require a down payment for booking? What’s your cancellation policy?

For any event over $1000 we require a 25% down payment to hold the date for you. The remainder of your payment is due within 15 days of your event. For weddings, payment is due 15 days prior to the wedding and any final additional charges are due within 7 days after your wedding (to account for any changes in rental or staffing prices). An interest charge of 5% per month will be added to any accounts over 30 days. If you have to cancel, your down payment will act as your cancellation fee. Cancellation less than 24 hours of an event’s start time will result in full payment being required.

 

 

How do you accept payment?

We take cash, cheque, e-transfers, bank drafts, Visa or Mastercard. You can call into the office and leave your payment information with our office staff at 226-791-4537.

 

 

When do I need to place my order?

Please allow us a 72hr lead time for any corporate lunch catering. Our weekends get booked up very quickly, especially Saturdays for weddings. Please allow yourself as much time as possible to book our services so you don’t miss out!

 

 

How much does it cost for rental dishes?

Cost for plates, glassware, mugs is $.50/piece

Cost for basic cutlery is $.25/piece

We can also provide pricing for linens, tables, chairs and any of your other rental needs. If you prefer to rent your items separately, we suggest working with our awesome partners at AWE Events or ABC Rentals.

 

 

What venues can Little Mushroom Catering cater to?

Check out our list of preferred venues here.

We can also cater to any home, private business, city hall, community centre or church. If you are booking a golf course, hotel, or other hall, please check to make sure they allow outside caterers before asking for a proposal.

We offer FREE Delivery to locations within Kitchener, Waterloo & Cambridge. For events outside of the tri-cities we charge a delivery fee based on mileage. We also travel outside of Waterloo Region for special events that reach our $1000 minimum.

 

 

Do you supply servers & bartenders? How many do I need?

We have SmartServe Certified servers & bartenders available to you for a rate of $25/hour. You need an additional bartender for every 75 guests at your event.

For plated meals we have a minimum 16:1 ratio for servers. Buffets & Stations have a 20:1 ratio and cocktail style receptions have a 50:1 ratio.

As a caterer who does not operate a hall or restaurant, we do not have a liquor license. It is the responsibility of the host of the event to apply for a Special Occasion Permit from the LCBO at least 30 days prior to your event if your event is in a public or rented space. It is also the hosts responsibility to obtain Party Alcohol Liability Insurance. If you need help with this, just ask one of our trained Event Coordinators.

 

Do you offer tastings?

Yes, tastings cost $25/person and we can hold up to 8 of your guests in our tasting room located at Unit 6, 290 Thompson Drive, Cambridge, ON. We try to have at least one tasting day every month where you and your guests enjoy a 1 hr private tasting & can ask questions of our coordinators.

 

Do you have downloadable menus so I don’t have to keep looking you up on-line?

2016 HD & Stations

2016-17 Bridal Brochure

Do you have a guarantee?

We stand by our products and services and are happy to discuss concerns with our clients. We do, however, ask that all concerns are brought forward within 24 hours of your event so they can be dealt with as quickly as possible. We have Event Coordinators to answer your questions and offer you guidance leading up to your event to ensure that you won’t be disappointed. We try to work with your budget, but the age-old adage goes, you get what you paid for, so please heed our warnings and make sure you order the proper quantities for your event. It is fully up to our discretion whether a customer satisfaction discount is warranted.

 

Do you have an environmental policy?

We are committed to environmentally sustainable practices in our work place. We have a full recycling & composting program at our kitchen. We encourage our clients to use our rental dishes rather than disposables and all of our serving dishes are reusable. We buy from local suppliers whenever possible, including our friends at Oakridge Acres, T & J Seafood, and Barrie’s Asparagus. We are supporters of Foodlink Waterloo Region and have been involved in sustainability round table discussions. 

 

Do you have an AODA policy?

Our tasting room & washrooms are accessible for people who have mobility restraints. For several years we partnered with Extend-A-Family Waterloo Region to provide food for the iChooseDignity Awards, honouring those in the region who practice inclusivity. We are conscious at the venues we cater in regards to accessibility for all people, including using lower tables for our pop-up bars and training our servers in best practices. We also hire through the March of Dimes program and offer accommodations for our staff who require it. If you have any feedback regarding AODA compliance, please contact our Events Coordinator Beth at beth@littlemushroomcatering.com.

 

 

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